So far, I have not had a good experience with this...

So far, I have not had a good experience with this institution. I submitted my dependency form and updated FAFSA over two months ago. And I went to the office to hand in he dependency form. I even FAXED it as well when I noticed nothing was being reviewed. Then I called the office. They had not even bothered to look at any of the submitted documents until I called them to push this through. Now it's almost time to start school and I have NO financial aid because the Financial Aid office failed to do their job. If you want them to do anything, you have to ride them constantly and continually visit the office to get anything done. I have been neglected as a student and now have to face the possibilities of not being able to go due to lack of Financial Aid and funding.