I was at the Adlon on business for a multi-day eve...

I was at the Adlon on business for a multi-day event. Unfortunately I had to experience that the hotel staff is rude, ignorant and almost cheeky. I or colleagues twice transported heavy boxes from the conference room to the front entrance. Although there were male employees around us (without employment), none of them offered help. Instead, we were watched with a smile as we dragged the boxes. When we decided to use one of the baggage carts, we were not even shown the way to the ramp on the way out, which leads up a flight of stairs. After we had to load the taxis with the friendly help of the drivers, we were ruffled as to whether the car belonged in the entrance area and that we should still put it away. In addition, all the toilets in the lobby area smelled strongly of urine. This did not change over the days, so there is a suspicion that they are not even cleaned every day. I have been a private guest at the Adlon several times, this will definitely not be repeated.