Rick Green

Review of Acton Medical Assoc

My daughters and I have received great care from A...

My daughters and I have received great care from Acton Medical for over 20 years. For major issues requiring referrals, and more routine issues, we've received great treatments, diagnoses, and referrals. Kudos to Dr. Steger for me, Dr. Cohen for my daughters. To balance some of the negative reviews about wait time and courtesy: I just had a quick series of pleasant calls, to request a new referral for physical therapy for a re-occurring problem. The initial receptionist politely transferred me to referrals. The friendly referral specialist transferred me to my doctor's nursing station. I waited a few reasonable minutes for a nurse, who took my info in a friendly and efficient manner, explaining the process, offering to call me back as soon as she could run this by the doctor. In less than an hour, she called back that the referral had already been wired to the physical therapist, and I was good to go! Your "mileage may vary", but that's typical of the efficient and friendly treatment that I've received from Acton Medical over the years.