feven tecle

Review of Illinois Department of Human S...

Worst service ever. We had an appointment/ for 10:...

Worst service ever. We had an appointment/ for 10:30 am and arrived there 15 minutes early. We were told we had to take a number even thought we had an appointment. The security that was there was rude and would not answer pur questions regarding why we had to take a number even thought an appointment was made. When asking other staffs about pur regards them seem to ignore it and just tell us to wait until we are called. Two hours passed our appointment time and we were still not called. We waited past 5 hours of pur appointment untill we were finally called. There service is poor and they are disorganize. There is no point of having an appointment if they don't serve you at the time of appointment.