Goldie Rabaev

Review of Qualcare inc.

If I could give them negative stars I would. I am ...

If I could give them negative stars I would. I am provider for this company and I have never experienced such horrible provider relation services. Over the last few weeks I tried to call them several times just to confirm client benefits. I waited over 30 minutes each time and had to hang up (because who has time for this???)
Finally today I got through after ONLY 35 minutes, and then the Customer Service person Sorona couldn't even answer my question without putting me on an additional hold for 20 more minutes.
Considering that they reimburse less then any other insurance panel why would any provider stay with them???