The community transport service offered by this co...

The community transport service offered by this company has its ups and downs. While the website is user-friendly and provides extensive information, the overall experience was average. The booking process was a bit cumbersome, and it took longer than expected to receive confirmation. The vehicles were clean and well-maintained, but the drivers lacked professionalism and failed to provide clear instructions during the trip. Additionally, the rates were on the higher end compared to similar services in the area. It was disappointing that there were no discounts or loyalty programs available. On a positive note, the customer support team was responsive and helpful in addressing some of the concerns I had. Overall, this company needs to improve its operations and customer service to earn a higher rating.