It was horrible. It started with the check in offi...

It was horrible. It started with the check in office. The lady was rude and short with me.
it was my first visit to the spa. I needed some information about the food and how to get to town. She was impatient and wanted me not to ask questions and move on.
i went on a sunday afternoon planning to stay for two nights and get a package treatment. First of all i couldn't relax in the tubs. It was noisey and people where chatting loud you could hear their conversation. These are people who come for few hours and they pay for using the tub. I came there for the total experience of R &R.
When i complained about putting signs that people speak softly and not disturb others i was told that is how the communal spas in Japan...
The biggest disappointment was the food. I was expecting better variety of salads than the wilted ones they offered in the fridge for $10 with two tiny pieces of protein. They said if you want better food you have to order. I bought the massage package for about $300. It was the worst experience i ever had. the package consisted of neck and shoulder massage foot massage and salt oil scrub. She rushed thru it to get me out on time to go to the facial. When she got to my neck she stretched me and moved my neck in a way where i got dizzy n nausea..i told her about that, she said i should have done it slower. She then proceeded to rub the salt and poured warm to hot oil ..when she was done she asked me to rush and rinse the salt because my facial was next..i did what she told me by the time i got upstairs i was dizzy and sick...i rushed upstairs to where the facial was. The girl there told me that they don't have chairs at this moment where i can sit in a chair position rather than lay down on the table..i said i cant lay down at this moment because i am feeling dizzy and sick. She said i will try to see if i can get a chair you might have to wait...i finally asked to speak to the manager. I walked around in a daze trying to figure out what happened i was feeling physically healthy and well. Now i am feeling dizzy nausea and sick. After about one hour the manager comes. i told him i asked you to split the treatment because i felt it would be intense to do all these treatments..he said we don't split these treatments..i said the massage therapist said i could . He said we can split them on the same day not the following day. His excuse was very lame and didnt make sense to me. He said we will not charge you for the facial. i said you are not charging me because i didn't get it and i am sick. To make a long story short i went to my room and was terrified of what was going on with me. I have had so many massages in the past nothing like this...i called the office to inquire what i should do if i get worse at 12 or 2 am they said call 911. I paid close to $800 for two nights stay a package spa treatment and order out food. i left feeling sick and disappointed. If you are looking for a place to get pampered, relax and get away from noise. This is not the place. Its very commercialized. They are looking for the bottom line of how much money they are making. They are not very concerned about your well being. Even though very few were kind and gentle. i m still disappointed, i had to rush home back to the bay area and visited my chiropractor to get adjusted...the lesson was DO NOT LET massage therapist touch your neck because they are not trained. I am also so disappointed because i was attracted to the name of the spa and the way its represented for a long time. It was my dream to go there and get pampered and relax. I forgot to mention that my room was so far from the spa. Each time i had to go to my room i had to go thru so many sets of stairs wearing my robe..
i hope you read this and not waste your time and money.