C

Chad Lucas

3 years ago

Went with a friend who was already nervous about t...

Went with a friend who was already nervous about this experience, we arrived 15 mins early. They take us back to sit to an area that could sit 4 and we had 8 total in our group. The sales girl asked the bride a few questions then showed her gowns in the store. After about 45 mins the bride was able to try on gowns. Around 3pm our appointment was at 1:30pm..the owner Young comes over (while bride is on stage in THE ONE, trying to find a Vail she liked) starts to be very rude. Telling us we need to leave she has another appointment waiting, we are past our time. It was 3:10. Young was so rude and disrespectful, so many different ways she could have handled that. The bride asked during the fittings how much time we had, sales girl said till 4! The way Young made us and the bride feel was completely unprofessional. The sad part is the exact same dress the bride wanted is sold downstairs in another Wedding dress store! So it's not like she has the only one, but due to her lack of tolerance, patience, and professionalism she lost a good deal of business. Please go someplace else!!

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