You guys are good till someone buys courses from y...

You guys are good till someone buys courses from you , you would be speaking so well with all concerns just to make someone buy the course , once the course is bought , you don`t care about the emails from customer about any concern . I have sent email / called to add self paced course to my LMS , but i never got any call back / response for that !
I was trying to explain your guys that once i installed the virtual box on my system , something went wrong with my n/w which broke my internet connectivity , to my surprise they were not in the mood to help out or fix . Let see how the course goes .