Heather Dawn Culpepper

Review of Emerald Coast Utilities Author...

Set up my ECUA service on 2/19. They wait until 3/...

Set up my ECUA service on 2/19. They wait until 3/27 to send my first bill. They want $200 for first month and deposit. Ok that's fine. But don't send customers a bill on 4/01 and expect payment within 10 days. That's ridiculous. I have OTHER BILLS to pay. You need to send bills more promptly AND give more than ten days to pay said bill. I budget all my bills a month out. I have RENT, AT&T and Gulf Power and credit cards and I've never had any of them expect payment within ten days. That absurd.