Visited yesterday, drove around all car parks firs...

Visited yesterday, drove around all car parks first to find a space (musical cars scenario) and strange measures of Covid taking place. Virtual queues for most shops due to Covid but in others no queues and packed???
Had to queue first to enter the actual village!
Not the best shopping experience and could hear other families also moaning about the queues.
I spoke to staff in Michael Kors and they apologised and said they were short staffed. Wouldn t go again and definitely avoid half term!