I ordered a part for my Dell desktop and was havin...

I ordered a part for my Dell desktop and was having trouble with why it wasn't working properly. Thanks to "Ralph" on LiveChat, I figured out what the problem is (ME - I ordered the wrong part... DEE DEE DEE!) , and was met with courtesy and willingness to help the whole way through! Great Customer Service, Great Experience. Ralph gave me the tools to move forward with fixing my good old faithful desktop! Thanks, Impact Computers, and thanks, Ralph! :)