K Thompson

Review of Condell Medical Center of Libe...

VALET GAVE MY FRIEND SOMEONE ELSES CAR AFTER MY DA...

VALET GAVE MY FRIEND SOMEONE ELSES CAR AFTER MY DAY SURGERY!!!! AFTER DRIVING FOR 20 MIN, SHE TURNED AROUND, TO GET MY CAR, WHICH WAS MISPLACED! THEN VALET FAILED TO GIVE HER MY FULL SET OF KEYS....ABSOLULTY CRAZY EXPERIENCE!!! And Really NO ONE SEEMED TO CARE, EVEN AFTER COBTACTING THE ADMIN OFFICE, FOR THE VP OR PRESIDENT
ON 8.13.19 DEBRA...PATIENTS RELATIONS CALLED ME, TO SCREAM AT ME FOR SHE SAID MY CAR ISSUE WAS DEALT WITH, BUT PER THAT DEPARTMENT, SHE POINT BLANK LIED AND YELLED AT ME. NOT TO MENTION THE SAME WOMEN WHO WAS GIVEN SOMEONE ELSES CAR, AND THEY WERE NOT ALERTED ABOUT IT PER THE VALET DEPARTMENT, DEBRA SAID THEY WE'RE, WAS RECENTLY ADMITTED. 2 SEPERATE TIMES, SHE SAID A NURSE TRIED TO SPILL BURING HOT TEA, TO THE POINT MY FRIEND CALLED LIBERTYVILLE POLICE FOR CONDELL WAS NOT TAKING ACTION FOR THE PATIENT, BUT PROTECTING THE NURSE AND LASTLY MEDICAL RECORDS. WHAT A DAM JOKE......GOOD LUCK, EXPECT A 5 TO 7 WAIT, NO RESPONSES WHEN YOU INQUURE IF RECIEVED BY EMAIL OR FAX, FOR IT THE THEY WONT THEY REFUSE TO FOLLOW PATIENTS REQUEST AND MY FAVORITE PART HAD THE POLICE CALL FOR THEY WERE QUESTIONING THE SIGNATURE OF THE PATIENT, A FRIEND, WHO REQUESTED I GATHER THIS DATA. EMILY THE MANAGER WAS SEMI KIND UNSTATANDING AND DID ASSIST FOR FORWARDING THE RECORDS TO HIM AT ANOTHER HOSPITAL. THE REST OF THE WORKER BEES ARE TOADS.
THIS WEEK'S EXPERIENCE HAS ME QUESTIONING IF I SHOULD FIND DIFFER DR NOT RELATED TO CONDELL.....THATS HOW BAD THIS YR HAD BEEN FOR 2 FRIENDS AND MYSELF, WITH THEM