Jeff Vaughn

Review of S & S Property Management

We lived at our residence for 49 months. The prope...

We lived at our residence for 49 months. The property sold and the new owner hired S & S properties to handle the property we were given a 60 day for the owner to move into our residence. We moved approx 45 days after the new owner took ownership and paid rent through the final day we resided in the unit. We supplied S & S properties with move out photos and a forwarding address and called several time to speak with someone in regards to deposit refund, as a side note there was never a walk through done with the previous owner so the property was bought as is. After waiting 27 days which is over the CA time frame for legally holding a deposit once a property is surrendered (21days) I call the office and was told no one was available to discuss this with me as I had been told several times over the past two weeks with no return call or email which they had my email address. So I decided to email them asking why I did not receive anything yet. No answer so a few hours later I send a demand letter by email stated I want my $1,000.00 full since they forfeited all rights to hold any of it by not responding with in the legal 21 day time frame by law. I got a email stating they had received my email. I called the office and was told I would get a call back within the hour. 5 hours pass no call I then email again and get a itemized letter stating that I would not be getting any of my deposit that there were more damages and cleaning than my $1,000.00 deposit covers and they will send me the invoices once they complete work. So now we are going to head to civil court were I will ask for the legal limit of $3,000.00 three times my deposit.