Great company ( ) if you completely ignore the f...

Great company ( ) if you completely ignore the fact that they'll pay less than half of what they owe on the gap insurance according to the terms of their own contract. Don't worry, though. Leaving them a voice-mail informing them that you did the math based on their own contract terms and will be reporting them to your state AG and insurance commissioner will help them suddenly find and send the rest of the money.

Crazy how fast you guys found another almost $2,000 that needed to be sent to the bank.

Also please learn how to answer your phones and respond to emails. Seriously how do you people even stay in business? Oh wait I forgot. You just steal people's money and hope they don't read the rules you created.

Eventually that business model of yours will get you in serious trouble with some higher power.

I'll be reporting to the BBB next. Cheers