Addendum to Si He Comment: if you have had such a ...

Addendum to Si He Comment: if you have had such a good experience with Tefal, you will kindly inform the disappointed Tefal customers on the customer service info page who would be happy.
Actually, a star is still far too much when I think about how it feels to work frivolously here. We only have problems with a coffee machine from the Krups SEB Group and the customer service does only one thing to conjure up a new, flimsy explanation which excludes the guarantee exclusion in the event of repeated malfunctions of the machine. A decision has already been made for my wife and me, never again a product that was bought by SEB Group, and these former brand names are numerous. Unfortunately, the employees are punished for poorly managed company management.