DK

Review of Ultimo Italian Restaurant

Ultimo is always a favorite of ours. We have been ...

Ultimo is always a favorite of ours. We have been coming here since the grand opening. Nice ambience. Excellent service. Food is great, for the most part. Their pasta, especially the vongole is a must have. If there's a dish you need to choose, that would be it.

Our steak experience this time was not so good. We ordered their new Grilled Wagyu rump MB5 menu. Came out medium as requested. But disappointingly, the meat was so tough which was weird for MB5. We even have issues trying to cut it. They graciously offered to replace the steak even without us complaining. What a service! They recommended the pan-fried Australian Sirloin, with the chef claiming it would be juicy. They asked us again, how it was. It came out medium well rather than medium. It is softer for sure, but the texture of the meat seems off. I'm not sure how to describe it, but it just chews weird even it is soft.

Nevertheless even with such experience, we would always return here every time we are in Bali. Such a romantic place with heartwarming service.