R

Robert Dibble

3 years ago

Awful Awful Awful. First mistake (mine) purchasing...

Awful Awful Awful. First mistake (mine) purchasing a retirement annuity from this outfit, which made no money and only kept dropping in value with the fees taken out. 7 years later and at age 70.5, I need to cash out the entire amount (what is left) to cover unforeseen expenses. Filled out the paperwork and supplied voided check so that it could be direct deposited. Turns out they lost/misplaced my voided check and without advising, went ahead and just mailed the check to me regular US Mail, not even registered, certified, or in any way expedited. Now a week later, still have not received my money. Calls to customer service met with nothing more than sympathy and an explanation that 10 days would have to elapse before they could put a stop payment on that check and start over. Disgusted.

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