When I first started signing up for my MBA I advis...

When I first started signing up for my MBA I advised them that I had just graduated with my bachelors degree. My goal was to start August 5, and I submitted all my necessary paperwork and cooperated as such. When it got to my transcripts I was advised I could not start because the conferral date was not on the transcripts. The enrollment specialist told me to reach out to my previous school. I did and it was a hassle. I called the enrollment specialist at Capella to advise of the updates to only find out that Capella s registrar team had already been in contact with my school. I wanted to start on the 5th as it was very discouraging to go through the process to be turned away at last minute. 1). Total waist of time as I took time out of my day to complete orientation and do what they advised of me. 2) I asked to speak with a supervisor who was very vague and could not provide the information needed. 3) I again called Capella to try and escalate the situation, but the manager never returned my call. I feel as if they had me sign up because they were the ones to get paid for each student to enroll and failed to educate me properly in the beginning, which is very misleading and discouraging. Since no one wanted to comply and take responsibility I will be escalating this to the BBB as this is not my fault and I should had been able to start in the promised time given and should have been educated properly.