The overall experience of booking a holiday on tho...

The overall experience of booking a holiday on thomascook.in was average. The website interface is user-friendly and easy to navigate, allowing for smooth browsing and selection of travel packages. However, the prices for the packages seemed a bit high compared to other online travel agencies. The booking process was straightforward, and the confirmation email was received promptly. However, there was a lack of personalized customer service, as my queries were answered with generic responses. The holiday itself was satisfactory, with no major issues during the trip. However, the quality of accommodation and transportation could have been better for the price paid. Overall, thomascook.in provides a decent platform for booking holidays, but improvements could be made in terms of pricing, customer service, and value for money.