The website was sleek and easy to navigate, making...

The website was sleek and easy to navigate, making it simple to find the information I needed. The company offered a decent range of event insurance options at competitive prices. However, I found their customer service to be somewhat lacking. It took multiple attempts to get a response to my inquiries, and when I finally did, the representative seemed uninformed and unhelpful. The claims process was also a bit tedious and took longer than anticipated. While the company's policies were satisfactory, I was underwhelmed by the overall experience due to the lack of efficient communication and support. If they improve their customer service, they would be a solid choice for event insurance.