Barry

Review of AutoNation Dodge, Katy, Texas

Had an early morning appt. Arrived early checked i...

Had an early morning appt. Arrived early checked in. The car finally went in an hour and 45 minutes later. Hour and 15 minutes later offered to do repair for 500 dollars. Told them no thanks can I get my car. Two and a 1/2 hours later, I finally got out of there. I felt like a hostage. What a waste of time. Tech spent less than an hour even evaluating and putting back together. The repair would have been more than an upgrading at a competitor. I was almost out of warranty and I believe that just didn't want to do the repair for no charge. Good luck! I would try elsewhere.