Elizabeth Lancaster

Review of Northwynd Resort Properties Lt...

My parents have had a timeshare here for awhile at...

My parents have had a timeshare here for awhile at Fairmont so I have had to call a few times for them especially about the renovation. I called in February and March. Each time I spoke to a different rep and none of them were really helpful and said they would send me information via email or fax and I received nothing. The only ones who were helpful and friendly were Dan and Lisa. They explained my parent's options and sent me forms in a timely manner and made everything very easy as much as this was a big shock, I'm sure to many owners. Owing a few thousand. Great service from them. Applause to them. I will only ask for them from now.