My 2nd brand new unit has stopped cooling and is f...

My 2nd brand new unit has stopped cooling and is freezing up again. Can you please get me in touch with the group that owns / manages residential Trane units in Tampa?

I have called my college friend that works for the news station 8 On Your Side. I am going to file a report with the BBB as well. I am extremely disappointed in Trane, especially the residential service group in Tampa.

Again, to summarize. This is my 2nd brand new unit, after the first one was delivered; setup and stopped working 48 hours later. That unit was repaired and stopped working again. I am now on the 2nd brand new unit and it s not working. Similar problem. All within 45 day s.

I have a large family and not having AC is a big problem.

Trane s Customer service was non-existent. I called /emailed /utilized social media. Absolutely terrible.

This experience has been a Trane Wreck and supposedly there motto is nothing stops a Trane