Miroslaw Kaldunski

Review of BAA London Stansted

I flew from/to this airport more than 100 of times...

I flew from/to this airport more than 100 of times in last 15 years. Over the years so many things didn t change or didn t improve much. Before I write about the -/+ be honest. Tell me why it s called London Stansted? It s so far from London and the prices are higher than at central London. Especially parking! You can t even drop off or pick up someone for free. This is robbery how much they charge for it. Check before you go as the prices go up regularly....
No seats at waiting are before you check in. People seating or laying down on the floor everywhere- even by the toilets.
Veeeery long waiting time almost everywhere in that area.
Security check is such as an unpleasant experience. They treat you a bit like an item. Plenty of shouting at that area...
Duty free zone always overcrowded. It could be difficult to find a sit.
Apart from very few shops the prices are like in Harrods. However there is a good range of shops, cafes and restaurants.
Toilets usually clean but still plenty to improve...
The worst in my opinion is passport control on the way back. Veeery long walk and very long waiting time. I think the fastest was 45 min. The average from my experience is 60-80 min. The bags are usually waiting for you on the roundabout.
I give 1 star as they could do much better than that, For the money they charge the facility and the service ought to be much better.