B

Beth Ryan
Review of D'Lox

4 years ago

I went here with a few friends and we each had the...

I went here with a few friends and we each had the brunch buffet. The spread was fantastic and included build your own omelet, chiliquiles, french toast, smoked salmon, fresh fruit and lots more. The quality was surprisingly good too.

My only complaint from the buffet itself were the serving utensils: two spoons per plate per chafer (which had two entrees each). This meant, for example, a goopy smashed bean spoon would touch the dripping veggie spoon on the same bean covered plate. It looked like they didn't change out either the plates or spoons the entire service. I was kind of grossed out by that.

Towards the end of our meal the server stopped refilling bottomless mimosas, I never got a refill of my orange juice and my water never made it to the table. It took forever to get our checks and when we did, my friends were not charged for mimosas (I guess they were included in buffet price which is fantastic but also no one understood if they were included or even bottomless during service) but I was charged for my singlular orange juice..?! The price was $22.50 for brunch and $2.50 for my oj. I feel like the server should have and could have done a much better job explaining how it worked. I'm pregnant... should I have ordered a mimosa with no champagne to have it included? I also brought my seven year old who eats very little, her meal was $10.

But the kicker here was despite the mediocre, slow, confusing service... Get this... Gratuity was included! 18% gratuity mind you! We we're only a group of six.

Overall I'm disappointed and I feel somewhat ripped off. My tab came to $43. One adult, one child, and zero alcohol. What the heck.

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