John Chappell016

Review of Sentara Albemarle Medical Cent...

Sentara HR:

Sentara HR:
During a phone call 2017-07-11, Isis, the Charge Nurse in the ER, was hostile, belligerent, rude, combative, & threatening. She interrupted me throughout the entire conversation, among many other things, before threatening "2 press charges" b/c I asked 4 her name & its spelling--both of which she was quite reluctant 2 give, only so b/c of my insistence due 2 the appalling encounter.
I can tell she's passionate abt. her work & cares 4 the rules & procedures of Sentara Albemarle; in that vein, however, she does not exemplify ur mission nor is her temperment seemingly suitable in a patient care setting--especially 1.) 1 requiring the level-headedness needed in the ER, & 2.) where Isis's influence in a supervisory role may negatively effect the staff &/or overall ER Environment.
My hope is that this opportunity to improve her performance will be used 2 its fullest advantage. Isis's manner is starkly out of character when compared 2 others @ Sentara w/ whom I've worked, met, or become acquainted.
Please consider these concerns, & do your best to help Isis rise to her potential.
Best,
JCC