I always developed photos there. And it was always...

I always developed photos there. And it was always very good and quiet.
But this last time was to not come back.

My wife went in the morning at 9 am to take the photos to develop and, as always, they give a period of more or less 1 hour to pick up the developed photos. But after almost 1 hour, they called saying that they had lost the photos and that she would have to go back to review the images to be revealed.
She came back and left again.

I came back this afternoon at 16:30, and the photos had not been developed. And they asked for more 20 minutes. I waited and was still missing. I was returned the value of the photo that was missing. And now coming home to see. Had a picture cut crooked.