Damien Holland

Review of Emerald Coast Utilities Author...

I'm sure the people that work for the company aren...

I'm sure the people that work for the company aren't all that bad. But, the communication levels between them and people's is just non existent. Had my service interrupted for late payment (understandable). Paid the delinquent amount,plus the reconnect fee at 1030 a.m. call ecua and double check that everything is well and am told the reconnect order was "radioed" out to the tech at 1100a.m. Nine hours later, no water. This means no showers for my children. No way to flush the toilet. No water to cook with. The fact that you have no other option is deplorable.