Kelly Morrow

Review of Capital Ford Lincoln

Just make sure your lock key for locking lug nuts ...

Just make sure your lock key for locking lug nuts makes it back to your glove box after a tire rotation. I ended up with a flat tire an no lock key for my tires. Sure they offered to tow the vehicle and look after things, but ultimately who forgets to put a lock key back in the glove box. Pretty lame! We'll see how they deal with the $130 tab to get 3 lock lugs off. They "didn't have time" to do all 4 the following day and I was told to go ahead at my other dealership as they probably can get them off easier than they could. Just another runaround.