simply lucky

Review of S & S Property Management

Ummm, where do I start? While my home has not been...

Ummm, where do I start? While my home has not been perfect as they often aren't, my experience with S & S has been very good as follows:

1) The dishwasher did not work properly when I moved in. It took a few runs to realize it wasn't working properly but when I called and spoke to their maintenance coordinator, she was friendly and had it taken care of within 48 hours.
2) Shortly after I moved in the water heater broke ugh Again, the maintenance coordinator, Sarah, took care of things right away. It did take a little while because I needed a new water heater. I realize permits and pricing limited things but I had hot water within 24 hours. This may seem like a long time but it was worth having it fixed properly.
3) When I call, everyone is super friendly. If I have questions, Jennifer or Beverly route me to the correct department.
4) Finally!!! I can pay my rent online!!!
5) Did I mention I can finally pay rent online!!!

Anyway, property management must be a tough job. I have always rented and had some serious problems in the past but with this company, I feel secure that they will try to fix things in a timely manner and they listen when I have a problem. That is worth 5 stars for sure!