C

Christine Zhang

3 years ago

I don't trust them. They seem don't care about the...

I don't trust them. They seem don't care about the customers concerns.

I drove my car to this place because the yellow telltale indicator light (for tire) is on, I told the consultant that my car is still under warranty coverage. He did not check the tire press , instead, he let me go inside and drove my car away to somewhere else.

When he returned, he showed me a nail in my front tire, which I had never noticed. He said I need to pay $25 to repair it. I agreed.

About 30 minutes later, he told me everything is repaired. After I paid $30.46, he returned me my car key. But when I started the engine, I found out the yellow indicator light was still on.

I informed him, and he just showed me how to manually turn the light off by pushing the SET button in the glove compartment.

On the receipt, it reads:" Customer states driver side front tire has a nail in it.... " which is not true.

I don't feel right and worry about my safety.

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