stanmom3

Review of Acton Medical Assoc

What a nightmare! We are new to town, trying to j...

What a nightmare! We are new to town, trying to join this practice. Here are a few points of my experience:

1. The practice is so big and the office staff so specialized that you get bounced around to get your questions answered. It takes SO long to set anything up or get anything answered. Very frustrating. (I worked with these people for 2 hours getting bounced around.)

2. Not all doctors are accepting patients, so best to check FIRST before you go through the circus of joining this practice.

3. This was the nail in the coffin for me - They double charge for a visit. Meaning - If you go in for a routine physical and they find an irregular mole that they then talk to you about. You will be charged for the physical AND and additional office visit charge. So two charges for the same visit. I personally asked (when I was switched to) billing and they confirmend this.

This also means that if you go in for one thing during an office visit and they end up talking to you - even briefly - about two other things, you will be charged for 3 office visits. This is a sign that the primary focus of this practice is to make $$ - not take care of patients.