Overall, my experience with Heos gmbh has been qui...

Overall, my experience with Heos gmbh has been quite average. The website heos.io is easy to navigate, but I found the customer service to be lacking. The response time to my inquiries was slow, and I had to follow up multiple times to get a resolution. The product quality is decent, but nothing exceptional. I expected more from a company that claims to be excellent in their field.