B K

Review of Dillon Cattle Company

I made a reservation for twelve three weeks ago. I...

I made a reservation for twelve three weeks ago. I had specific requests as to seating and server. I also called and left a VM the week before my reservation to confirm. No one ever called me back [though the recording says they will call you back] and no one from cattle company called to confirm my reservation as they have done in the past.

I call back again and speak to Rob who confirms my reservation and asks me to move my reservation time from 1800 to 1745 to accommodate seating. Ok no problem.

I call cattle company one hour before my reservation time and I'm told by the hostess "we'll seat you wherever." Excuse me what? What is the point of making a reservation when all you get told is "we'll seat wherever." I ask for a manager and I get Mark. Mark is useless and unhelpful. Mark tells me "we have other reservations and we're full." Then why take my reservation, why did I confirm my reservation if Mark the manager is going to tell me they are full?