hunju lee

Review of Acton Medical Assoc

Today I visited here for my regular check up. And ...

Today I visited here for my regular check up. And my experience was terrible. Before I met my primary doctor, I had to wait for 40 min. For the 40 min, what they only did was checking my height and weight and blood pressure. And finally, my primary doctor called Kathryn Oh came in the room. She shortly said "sorry" about making me wait for long time and then she seemed to be really hurry. She said, "Do you have anything to talk to me? If you don't have any, we can just start exam now. Not talking to doctor if you don't have any problem is better because you don't need to pay any extra charge (I thought, "what? Isn't the consultation time with doctor also included in the physical exam coverage?). I was really upset by her attitude. She seemed not to want to talk to her patient to know about the patient's current condition and any problem. Did she have any urgent task after this? She didn't want to miss her lunch time? If so, she should not have made an appointment at 11:40 and made me wait for 40 min. Her exam itself was really short. After 40 min waiting, she only had time with me for 10 min. And her last comment was for my mammogram I should get a document from the front desk. And she disappeared. I went out and went to the front desk. The front desk staff had no idea about my mammogram related document. This doctor didn't care about her patient and this clinic and the staff either. I thought about the enormous amount of money I pay every month for my medical insurance and after paying all the money, I was treated pretty badly. I will never go back to this clinic again and will definitely change my primary doctor.