Natasha Deb

Review of eSaleRugs

I ordered a rug from here and it came pretty quick...

I ordered a rug from here and it came pretty quickly, however we didn't like it, so we tried to return it within 30 days of receiving it. I have emailed them twice to try to initiate a return, and have called multiple times, waiting on hold for over an hour at times, never able to get through to talk to someone. As of now, I still haven't heard back and don't think I'll ever be able to return this - seems like a scam website to me - what website lets you order easily but has no easy way to return??