1) They terminate your numbers for no good reason ...

1) They terminate your numbers for no good reason even when your account has more than enough money. Worse, you only discover it the hard way. 2) They don't respond to your email. It is a challenge to try to reach their support by phone. I am talking about normal working hours on normal week days. To be fair, the only saving grace to me is that their sales ladies if you do get to speak to them are generally helpful and polite. For that reason, I gave it 2 stars overall. They can do better.