randy ballard

Review of Hendrick Lexus Northlake

I have been servicing my RX330 from Hendrick Lexus...

I have been servicing my RX330 from Hendrick Lexus Northlake for the past 4 years. Hands down, the top in customer service with both sales and in service. We have purchased 3 vehicles over 4.5 years. Our most recent purchase was with Sherif Labib. He is honest and trustworthy. When deciding between terms, he gave us advice on the agreement that would be best for us in the long run and not what would make him the most money. He also does the financing as well, so the whole purchase process only took about an hour and a half. The service appointments are easy to make. They offer a lot of amenities like a shuttle to the mall but most of time the service is so efficient and the waiting area so comfortable, it s honestly nice to just sit and wait for the appointment. I normally use Josh Dewberry as my service advisor, but everyone I have worked with in the past has been equally helpful and friendly. I prefer Josh because we share the same hairstyle. Thank you Hendrick Lexus Northlake for being an example of superior service. I recommend everyone I know to service and shop at this dealership!