Jeff BlandingReview ofFun Events LLC
I cannot recommend Fun Events USA.
I cannot recommend Fun Events USA.
We decided to host a casino party at our home in early December 2018. After calling several party rental locations, Fun Events had the right combination of games and price for our event.
The reservation process was fairly easy, we contacted Fun Events by phone and email, a contract was provided, we paid and everything was confirmed by email. They did a good job here.
Upon arriving to pickup the party rental games, the quality and condition of the games was not up to the level one would expect from a party rental business. The two slot machines and money wheel were dirty and covered in dust and grime. We spent over an hour cleaning the machines and wiping them down to be presentable. If I were to return the items in the condition we picked them up, I would have expected them to charge us the $50 cleaning fee. By the way, the slot machines are entirely in Chinese and some of the bulbs and lights do not work.
However, the biggest complaint is that all of the items have a damp musty smell, like they have been stored in a wet basement for years. The table skirts smelled up the house pretty bad, so we decided not to use them. While standing next to the slot machines or table cloths, all you can smell is a musty mold smell, not what we wanted to display at our party.
We returned the equipment on time without issue. I contacted the owner via email and requested a refund of the table linen rental due to the smell of the linens. The owner apologized and and agreed the equipment should never have been in the condition it was provided to us and offered a modest refund. Since we paid by check, the owner said he would mail the partial refund out promptly. However three weeks later, and after multiple emails and phone calls reminding the owner of the agreement, the check has yet to arrive.
While the casino equipment did the job, I wouldn't reserve these again, nor anything else with Fun Events. If you do rent with Fun Events, I suggest you use a credit card vs. a check so you have purchase protection in case the equipment does not meet your expectations.

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