Safia Jafferali

Review of Dushanbe Serena Hotel

Simply amazing, I can't say enough great things, b...

Simply amazing, I can't say enough great things, but I'm going to try! When you think of the Serena brand, you think premier and the Dushanbe Serena Hotel fits that perfectly. Our stay was phenomenal! The staff is very professional and so kind. We were comfortable and absolutely enjoyed our stay there. Thank you Dushanbe Serena Team! :)

Let me break it down:
Location/ hotel site: The hotel is walking distant from restaurants, entertainment, city center, markets, etc. The building is beautiful, modern, pretty to the eye, and has a geometric vibe. The view from the elevator is captivating, you can see the snow capped mountains. The site is clean and pristine. The rooms and bathrooms are spacious and modern. The business area is easily accessible. They have great WIFI throughout the hotel. Conference room is large and has a pretty view. The staff brought us snacks and beverages during our meeting. In the lobby, there is a counter where you can buy pastries and snacks, they are fresh and yummy! There is also a gift shop/ small store, as well as a trendy restaurant-ish area, with the sweetest staff!

Service/ staff: We had a late night arrival and even then we were warmly welcomed and greeted. The staff took care of us, got us situated, and asked if we needed anything at all. Breakfast was a delight, so many buffet and made to order options. Decadent pastries and juices! Food was fresh, looked delicious, and tasted even better! I'm still dreaming about the fluffy, veggie, and cheese omelet! Dinner options were great too, again fresh and delicious! The staff checked on us through out our stay. They went out of there way to make sure we were comfortable and attended to.