Emma Gibson Review of Thistle Insurance Services
Been with Thistle insurance for over 12 months wit...
Been with Thistle insurance for over 12 months with no claim. I have just cancelled my policy due to moving home and I have been told that I will not be reimbursed any of this months payment which was taken on 1st of the months even though I moved out on the 4th.
Today is the 6th so I have used 5 days worth of this insurance which is paid for 31 days. I have been told that I can not transfer this money to my new address as I no longer reside in a housing association property.
Thistle changed payment takers at one point last year (August time) which resulted in 2 payments being taken from my account which left me in an unarranged overdraft with my bank. To contact them was also very difficult with me being on an hour long call. I have never made a claim so I'm unsure whether it would be as difficult in that situation.
I also feel that their insurance is highly expensive in comparison to most companies. My parents and my sister both pay less than half the monthly amount I was paying for contents AND buildings. I would not recommend Thistle and will not use them again.
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