I recently used the services of this law firm and ...

I recently used the services of this law firm and found the experience to be fairly average. While the website was informative and easy to navigate, the overall communication and responsiveness from the firm left something to be desired. The initial consultation was helpful, but I felt that there was a lack of follow-up and proactive communication throughout the process. The legal team, although knowledgeable, could have been more attentive to my specific needs and concerns. Additionally, the billing process could have been more transparent and straightforward. Despite these shortcomings, I did appreciate the professionalism and expertise of the staff. Overall, the experience was satisfactory, but there is room for improvement in terms of client engagement and service delivery.