Amy Williams

Review of Meyers Vacation Rentals

Unacceptable! Stay far away from seaside beach and...

Unacceptable! Stay far away from seaside beach and racquet club in orange beach, especially number 4207. My family went down for the week for my sons baseball tournament. A 3 bedroom condo for the week was just shy of 3000 dollars. When we got into the room, it was obvious that it was not cleaned very well. A text from meyer stated that "Our team has not yet completed the quality assurance check on Seaside Beach & Racquet 4207, but the housekeeper has prepared the property and that a member of their quality team would stop by to perform a quality assurance check" This was never done. The floors were dirty. In the kitchen there was a reddish stain on the floor beside the refrigerator. The seats in the living room, which were very uncomfortable and rough, had popcorn and other food crumbs under the cushions. In the master bathroom there was hair on the floor, and a used white washcloth hanging on the door. The bed linens just did not feel or look clean. We bought sheets with our own money to go over top of the ones already on. The 2nd bathroom door kept getting stuck, my daughter almost got trapped in multiple times. The first few nights, my husband and I felt itchy, but attributed it to the sand. On the next to last day, we found bedbugs in our bed. We were very upset. When I called Meyer to notify them of this and the other issues we had the representative from Meyer gave the excuse that simply their cleaning services were very busy and they just weren't able to do a thorough job or check since this is their busy season. I understand that summer is a busy time, bit that is NO EXCUSE for your cleaning services to cut corners, or simply just not do their job. It should not be the customers job to have to buy jew sheets because the others were just so gross . The customer should not have to be the one to do bed checks for bedbugs. We had to pay out of our pocket for a hotel for our last night, because there was no way I was staying on that condo another night. Not to mention the hundreds of dollars of food we had to just throw away since we had to go to a hotel. NOT HAPPY. So now the money and time I have had to spend in disinfecting and washing everything we came with just so that we would not bring these bedbugs home with us has been one of the biggest inconveniences I have ever had from any vacation. Very very unsatisfied with meyer and seaside beach and racquet club. You better believe we will NOT be back!!! So for whoever rents number 4207, heads up- enjoy the bedbugs and time and money lost on your vacation