Olatunbosun Belo

Review of Mercedes Benz - M-B Automobile...

Very good sales and service centre but unfortunate...

Very good sales and service centre but unfortunately their customer service is poor. I showed up with my car for almost 2 hours and no one attended to me. Not even my name or details or a simple job order was done. It was almost as if I was in their office looking for a handout or a job position. After waiting with no progress for 2 hrs I left. No one cared or noticed.
Anyways i found a Lebanese company in Ikoyi that has equally good service equipment that gives me the sort of customer interaction I feel is required for customers looking to spend hard earned money on repairs or services. I hope someone in management sees this and does something about it. Anyways thats my couple cents. NOT GOING THERE AGAIN EVER!!