Alireza Samimi

Review of Family Medicine Associates of ...

They charged me $472 for my routine physical visit...

They charged me $472 for my routine physical visit that supposed to be free.
I contacted my insurance and inquired about it and it turned out StanfordHeathCare reported it as regular visit!?

I made an appointment with Dr. Henehan for my physical routine exam. When I log in to my stanfordheathcare account and look at summary of the visit, under Reason for Visit, it is stated Physical. That is correct.
However, they sent me a bill for regular visit!?
I requested itemized bill to see what is reported there. Description says: EVAL/MGMT OF NEW PATIENT LEVEL 3.
By the way, I just changed my doctor in StanfordHealthCare and they already had my history.
Unfortunately my inquiries through their billing departments and Dr. Henehan did not get any straight answer why my routine physical visit is reported as something else.
I think they are not transparent with their patients and change nature of the visit to whatever they like. They do not feel they should explain anything to their patients.