Lisa Taylor

Review of Eagle Towing

Wasnt told closing time, you knock on door if no o...

Wasnt told closing time, you knock on door if no one answers you call number. They returned 3 calls firsy returned n call was at 502pm told us the price it would be that had to be exact & in cash. He ask if we had the police release. I wasnt told till now. (You think when they ORd bf at 430pm they would had said something.) So we go back to HPD. Finally got police release at 645pm. Called number when we arrived back at a little past 7pm knocked again and and called at 706pm got a return call was told the office was closed they would get someone to meet me there so I could get my vehicle. Waited & waited called back left messages no return call to inform me no one was coming or that I would have to come back in morning. Waited till 830pm still no call or anything. Returned in morning only to be told it would be over $20.00 more. Tried to explain what happened. It didnt matter had to pay to get vehicle. No apologies for what happened or explanation. I'm sure they have heard it all. But I was just the vehicle owner. I had nothing to do with it being towed. I felt it was disrespectful & unprofessional the way it was handled.