Roberto Prado

Review of Vacation Tour and Travel

Trying to book a cruise and my experience so far h...

Trying to book a cruise and my experience so far horrible, already called 3 times and not getting anywhere yet, bad customer service, attitude and unhelpful csrs, place u on hold for long and never come back. Anyways where do they get the taxes and fees? At carnival the same cruise taxes and fees are like $60-$70pp here are more than double, if I want to get my "free" cruise I have to pay almost $400 + gratuities for taxes and fees for 1A cabin bunkbeds no upgrade at all, if I upgrade just to king bed, same inside cabin is about $700+ gratuities why would I do that if at carnival is like $650 + gratuities, I do t see how is this free. If taxes/fees and gratuities would be like $300 for the 1A room ill be fine but it's outrageous, if my experience change ill update this post, will see how it goes...