I went to this store last Saturday. I was well-int...

I went to this store last Saturday. I was well-intentioned. I was told they have an update on my inquiry about my laptop by monday. They will ask their supplier to know if there are any parts I will buy.

Now it's Tuesday. I'll even send an email yesterday if I have an update for the whole day. And today, I even went to their store in person to check my concern.

So far they haven't done anything about my concern. Neither email, nor call could they do.

This is plain incompetence. They can only serve you when it is convenient for them, if you just buy them and they are only at the shop you need them, if not, they will ask you to wait for an update and then you will. Beware!