Vincent Wise

Review of Nature's Link Pet Foods

All of the staff is very knowledgeable, friendly, ...

All of the staff is very knowledgeable, friendly, and helpful and cares a lot about the animals in store. They have a good selection of feeder insects, frozen mice/rats and other necessities for exotic pets. Staff seem to genuinely enjoy working there and be invested in the health of in-store animals.

That being said any chain pet store ships animals in by bulk and many die/are injured in transportation so I'll never buy an animal from a chain pet store. I only come here for feeder insects and cat food. When I pointed out a problem about one of the reptile enclosures to an employee she explained how to contact/report to corporate and did seem concerned about the health of the animals. She explained that individual store management has no say in what animals are shipped in and what kind of space they are given but they try to the best of their abilities to do what they can for animals shipped in and make sure that people are well educated when buying pets.